Learning & Development
Customized training programs that accelerate performance and drive patient engagement.
From behavioral science to coaching and leadership, we give your people the skills they need to deliver the results you want.
Our comprehensive, high-quality training programs are designed and delivered by our credentialed team of in-house experts.
We place great importance on establishing a holistic employee journey, so every one of your people can create a positive patient experience.
Our latest innovative training programs include:
Patient-Centric Communication
Patient-Centric Communication
Our latest program incorporates key concepts of communication, empathy, listening, and behavioral styles to support patient interactions and motivation. It explores how Clinical Educators can help patients become active participants in the change process and focus on what motivates them. Complementing this may be opportunities to partner with our expert colleagues in human health behavior at MicroMass.
Building Resilience
Building Resilience
This program gives your people the skills to respond positively and thrive in the face of change, uncertainty, and stress, using evidence-based tools and strategies such as mindfulness, breathing techniques, gratitude, and self-care.
Taking Flight with DISC
Taking Flight with DISC
Discover a reimagined approach to the classic DISC model. Gain an understanding of the foundation for understanding yourself and others as you learn about the power of the Eagle, Parrot, Dove and Owl styles and experience the styles in action. By linking the DISC styles to four birds, the Taking Flight with DISC program breathes new life into the tried and true DISC model. This high energy program will help to create stronger team relationships, driving better results, while enhancing leadership and coaching, leading to higher performing teams. Now available as Taking Flight with EQ, also!
Virtual Interactions
Virtual Interactions
With remote interactions now firmly a part of patient programs, this training – built on the extensive experience of Ashfield Engage deploying best-in-class patient solutions – gives your teams the skills and knowledge to maximize technology’s potential your teams the skills and knowledge to maximize the potential of technology, as they communicate with patients and healthcare providers.
Launch excellence
Launch excellence is our passion. Our highly experienced implementation team is ready to work with you to design and deliver patient support programs that meet the needs of your brands and your patients.
In parallel, our Learning and Development team will work with you to design and deliver training programs that meet your unique goals. Through comprehensive and robust implementation and training, we can ensure your vision is brought to reality in a compliant and efficient manner.
Connect with our expertsLaunch excellence
Launch excellence is our passion. Our highly experienced implementation team is ready to work with you to design and deliver patient support programs that meet the needs of your brands and your patients.
In parallel, our Learning and Development team will work with you to design and deliver training programs that meet your unique goals. Through comprehensive and robust implementation and training, we can ensure your vision is brought to reality in a compliant and efficient manner.
Connect with our experts
