Learning & Development

Customized training programs that accelerate performance and drive patient engagement.

From behavioral science to coaching and leadership, we give your people the skills they need to deliver the results you want.

Our comprehensive, high-quality training programs are designed and delivered by our credentialed team of in-house experts.

We place great importance on establishing a holistic employee journey, so every one of your people can create a positive patient experience.

Our latest innovative training programs include:

Health Psychology

Health Psychology

Building on the concepts of motivational interviewing, this program explores how clinical educators can help patients become active participants in the change process by focusing on their intrinsic motivations. Delivered in partnership with our expert colleagues in human health behavior at MicroMass.

Building Resilience

Building Resilience

This program gives your people the skills to respond positively and thrive in the face of change, uncertainty, and stress, using evidence-based tools and strategies such as mindfulness, breathing techniques, gratitude, and self-care.

Taking Flight with DISC

Taking Flight with DISC

This high-energy program looks at the different DISC personality styles (dominant, inspiring, supportive, and cautious), linking them to existing knowledge and important core skills to help you create stronger team relationships and drive better results. The course also enhances leadership and coaching skills, leading to higher performing teams.

Virtual Interactions

Virtual Interactions

With remote interactions now firmly a part of patient programs, this training – built on the extensive experience of Ashfield Engage deploying best-in-class patient solutions – gives your teams the skills and knowledge to maximize technology’s potential.

Launch excellence

Launch excellence is our passion. Our highly experienced implementation team is ready to work with you to design and deliver patient support programs that meet the needs of your brands and your patients.

In parallel, our Learning and Development team will work with you to design and deliver training programs that meet your unique goals. Through comprehensive and robust implementation and training, we can ensure your vision is brought to reality in a compliant and efficient manner.

Connect with our experts

Launch excellence

Launch excellence is our passion. Our highly experienced implementation team is ready to work with you to design and deliver patient support programs that meet the needs of your brands and your patients.

In parallel, our Learning and Development team will work with you to design and deliver training programs that meet your unique goals. Through comprehensive and robust implementation and training, we can ensure your vision is brought to reality in a compliant and efficient manner.

Connect with our experts

Our expert team

Lise Seger

Global Senior Director of Patient Solutions Learning & Development

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Natalie Ivanovs

Trainer, Patient Solutions

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Lauren McCracken

Implementation Manager

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Brittany Coleman

Implementation Manager

Email

Stephanie Varden

Implementation Manager (Europe)

Email

Lise Seger

Global Senior Director of Patient Solutions Learning & Development

Email

Natalie Ivanovs

Trainer, Patient Solutions

Email

Lauren McCracken

Implementation Manager

Email

Brittany Coleman

Implementation Manager

Email

Stephanie Varden

Implementation Manager (Europe)

Email