Behavioral science
Better patient outcomes, driven by greater human understanding.
At best, only 1 in 5 patients are influenced by information-based approaches.
That’s why our Patient Solutions team works with MicroMass, the experts in human health behavior, to go beyond basic education to drive motivation, build skills, and change behaviors.
Meeting patients where they are
If no two patients are the same, why deploy a one-size-fits-all patient support program?
Decades of research show that it takes more than information and linear educational channels to motivate change and promote healthy new behaviors.
Our patient engagement programs are informed by behavioral science and delivered through multiple channels to drive ongoing engagement and promote self-management skills.
92% of patients remain adherent
With the support of clinical educators, a recent program saw 92% of patients remain adherent, compared to just 63% of non-enrolled patients.
Building relationships, breaking down barriers
Our clinical educators provide patients with supplemental product knowledge and support that can make all the difference when it comes to adherence. Specifically, they’re trained in motivational interviewing to better engage patients and uncover barriers to optimal treatment.
Whether face-to-face or via virtual interaction, clinical educators have a hugely positive impact on the patient experience, empowering them with lasting skills.
Building relationships, breaking down barriers
Our clinical educators provide patients with supplemental product knowledge and support that can make all the difference when it comes to adherence. Specifically, they’re trained in motivational interviewing to better engage patients and uncover barriers to optimal treatment.
Whether face-to-face or via virtual interaction, clinical educators have a hugely positive impact on the patient experience, empowering them with lasting skills.