Patient
Solutions
Next-generation patient engagement programs, built on behavioral science, patient-centric technology, and extraordinary collaboration.
Next-generation patient engagement programs
We’re a leading provider of field-based clinical educators, contact center, and omnichannel patient support services for the healthcare industry.
Our unique approach combines behavioral science, patient-centric technology and unparalleled collaboration.
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Behavioral science
Empowering patients to make healthy decisions using techniques proven to motivate and support long-term adherence.
Patient-centric technology
Personalized support, using our Trak360™ platform to meet patients and care partners where they are.
Unparalleled collaboration
Leveraging deep expertise and understanding to forge exceptional partnerships.
of patients plan to fill their next prescription
of patients enrolled reported a positive first-call experience
of patients reported confidence managing their condition
overall patient satisfaction with their clinical educator
Better patient outcomes, based on behavioral science
POWERED BY MICROMASS, THE EXPERTS IN HUMAN HEALTH BEHAVIOR
Research shows that when it comes to making healthy choices, information and education aren’t enough to change behavior.
Our clinical educators and omnichannel content experiences go further, using behavioral science to overcome barriers to treatment adherence.
Find out moreBetter patient outcomes, based on behavioral science
POWERED BY MICROMASS, THE EXPERTS IN HUMAN HEALTH BEHAVIOR
Research shows that when it comes to making healthy choices, information and education aren’t enough to change behavior.
Our clinical educators and omnichannel content experiences go further, using behavioral science to overcome barriers to treatment adherence.
Find out moreA personalized patient experience, all in one platform
Trak360™ delivers personalized content aligned to your patients’ questions and channel preferences, helping them better manage their condition and stay on track.
This exclusive platform integrates seamlessly with client and care partner systems, capturing real-time information that creates a holistic patient view, and allows us to build a seamless, omnichannel experience.
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Looking after your patients and your business like they’re our own
From day one we’re on your side, on your team, and on track to help you create your most powerful patient program yet.
We’re a global leader with two decades of experience launching programs across oncology, rare conditions, and chronic diseases for major US and European brands.
We consistently monitor the regulatory landscape to build compliant programs and our deep expertise, proven talent, and flexibility will help you achieve your goals.
Our servicesLooking after your patients and your business like they’re our own
From day one we’re on your side, on your team, and on track to help you create your most powerful patient program yet.
We’re a global leader with two decades of experience launching programs across oncology, rare conditions, and chronic diseases for major US and European brands.
We consistently monitor the regulatory landscape to build compliant programs and our deep expertise, proven talent, and flexibility will help you achieve your goals.
Our servicesAshfield Engage’s client partnership enables a seamless, high-quality patient experience. It is truly a combination of in-depth understanding of the patient journey, great talent, and technology that positions Ashfield as a leading service provider.
Executive Director, Commercial Strategy & Operations at a leading pharma company
Patient programs launched globally
Therapeutic areas
Clinical educators worldwide
Contact centers worldwide
Years’ experience of program launches
Connect with an expert
To find out more about our next-generation patient support and how it can help your business achieve its goals, get in touch with our expert team. We’re always happy to help.