Behavioural science

Better patient outcomes, driven by greater human understanding.

At best, only 1 in 5 patients are influenced by information-based approaches.

That’s why we work with Mind+Matter, who are are committed to creating meaningful experiences, driven by data and emotions to ultimately change behaviours.

Meeting patients where they are

If no two patients are the same, why deploy a one-size-fits-all approach?

Decades of research show that it takes more than information and linear educational channels to motivate change and promote healthy new behaviours.

Our engagement programmes are informed by behavioural science and delivered through multiple channels to drive ongoing engagement and promote self-management skills.

Building relationships, breaking down barriers

Our nurses provide patients with supplemental product knowledge and support that can make all the difference when it comes to adherence. Specifically, they’re trained in motivational interviewing to better engage patients and uncover barriers to optimal treatment.

Whether face-to-face or via virtual interaction, clinical educators have a hugely positive impact on the patient experience, empowering them with lasting skills.

Building relationships, breaking down barriers

Our nurses provide patients with supplemental product knowledge and support that can make all the difference when it comes to adherence. Specifically, they’re trained in motivational interviewing to better engage patients and uncover barriers to optimal treatment.

Whether face-to-face or via virtual interaction, clinical educators have a hugely positive impact on the patient experience, empowering them with lasting skills.

Behavioural science is embedded into every channel

We create data-driven omnichannel experiences for better outcomes.

  • In-person through contact centres, health coaches and nurse home visits
  • Digitally, through websites, emails and mobile apps
  • Printed, via mailings and HCP patient counselling and engagement tools

Connect with an expert

To find out more about our next-generation patient support and how it can help your business achieve its goals, get in touch with our expert team. We’re always happy to help.

Click here to get in touch