Our Services

Transforming the patient experience.

Patients, care partners and healthcare professionals deserve more

We’re passionate about improving patient adherence and achieving long-term behaviour change. That’s why we provide a customised mix of technology, techniques and skilled nurses to support patients, care partners and healthcare professionals.

Patient Engagement Programmes

Our patient engagement programmes are an ideal way for you to directly support patients, improve adherence and achieve better outcomes. At Ashfield, we have a proven approach to creating successful country and multi-national support programmes built on high-quality, hands-on care, behavioural science and patient-centric technology.

Hands-On Care

Our nurse and phlebotomy teams are skilled healthcare professionals, trained and validated to deliver safe, quality patient care in homes, communities and hospitals. We can also support patients remotely from our state-of-the-art contact centres.

Patient Education and Training

One of the most effective ways we deliver education and training is through our team of nurses. They provide vital treatment and administration training across a broad range of channels to help patients get optimal care.

HCP Education

Our clinical educators provide comprehensive disease-state and product training for healthcare professionals, leading to improved patient outcomes. As well as in-person sessions, we also offer flexible remote training to fit around healthcare professionals’ busy schedules.

Patient Identification and Clinical Audit

We have a long, successful record of identifying patients and making initial diagnoses across a range of therapy areas, helping healthcare professionals optimise care. We also provide clinical audit services in primary and secondary care settings.

Health Outcomes

We can work closely with you to show how your products have a measurable, positive impact on patient health.

Communication Materials

We produce a wide range of personalised communication materials, such as emails, factsheets, applications and videos, to connect with patients and help them achieve better health outcomes.

Consulting and Solution Design

We combine patient insights and decades of expertise to advise, build and enhance effective patient support programmes.

Learning and development is a key component of all of our Patient Solutions services.

Our comprehensive, high-quality training programmes are delivered by a credentialed team, covering multiple areas of expertise to suit your needs, while maintaining compliance. We place great importance on establishing a comprehensive employee journey in order to ensure a positive patient experience.

Learning and development is a key component of all of our Patient Solutions services.

Our comprehensive, high-quality training programmes are delivered by a credentialed team, covering multiple areas of expertise to suit your needs, while maintaining compliance. We place great importance on establishing a comprehensive employee journey in order to ensure a positive patient experience.

Connect with an expert

To find out more about our next-generation patient support and how it can help your business achieve its goals, get in touch with our expert team. We’re always happy to help.

Click here to get in touch